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FormsCRM

Email notifications for every form

Each form can now send up to ten email notifications when someone fills it in, each with its own recipients, wording and fields.

Send one to your team, a thank-you to the person who filled it in, and a heads-up to the lead’s owner. Recipients can be the store admin, the submitter, the lead’s owner, chosen staff or any other address.

  • Set a reply-to, subject and message for each, with merge fields such as {{ form.name }} and {{ submission.link }}.
  • Choose which answers to include, and send a test to yourself first.
  • Submissions caught by the spam checks send nothing.

Also in this release

  • When a returning contact sends a new enquiry, their owner hears about it.
  • Lead routing never assigns a lead to someone who has left your team.
  • Flows saved through the merchant API are now checked exactly as the flow builder checks them.

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